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Ordered merchandise is dispatched in the shortest possible time after receiving an advance on the bank account of the provider and 21 work days after receiving an advance at the latest.
We work with two business partners for package delivery: Pošta Slovenije and DHL.
Pošta Slovenije and DHL deliver the package to the buyer on the territory of the Republic of Slovenia most often the next day after dispatching the shipment (three work days at the most) to the address that the buyer specified when accepting an offer.
We cover the cost of delivery to the buyer when the buyer's address is on the territory of Republic of Slovenia. If the buyer's address is not in the Republic of Slovenia, the buyer is required to pay for the difference in delivery costs over the delivery on the territory of Republic of Slovenia.
If a prior telephone or email agreement with us is made, the buyer can also receive the ordered products personally at an agreed upon site in Ljubljana. There is also a possibility of meeting with an expert, who can advise the buyer on site about usage of the products bought.